Education Team



Brandi Reed

Director of Education and Prevention


Brandi currently oversees the programs, projects and services within the Education Division at Family Support Services. Brandi has extensive experience in community engagement, grants oversight, social justice initiatives, policy advocacy, coalition building, and cross sectorial collaboration.  She has been at the center of numerous innovations in the field of prevention including: co-founding the STOP Film Fest-an initiative producing the first ever peer led film festival in the nation; designing an innovative sexual assault primary prevention program for at risk youth focusing on teen dating violence, bullying and bystander intervention; expanding the GOT CONSENT Campaign into an effort to address sexual consent on college campuses across Texas; and helping to build the infrastructure of local prevention efforts on area middle and high school campuses. Brandi is committed to a cascading style of leadership that promotes youth activists as change agents and leaders in the field.


Brandi gets a kick out of being “quirky” and believes that everyone deserves a sense of connection, belonging, and an opportunity to be loved. Brandi is passionate about being a voice for the voiceless and has been working in social justice movement for over a decade - with both grassroots and grasstops stakeholders - primarily around issues that affect women and she isn’t planning on stopping anytime soon.



Halei Story

Assistant Director of Education and Prevention


Halei Story was born and raised in the Panhandle and after graduating from Pampa High School she went on to study Broadcasting and Print Journalism at West Texas A&M University. During her senior year at WT she was tasked with the job of being one of the MC's for the first ever STOP (Students Taking on Prevention) Film Festival. This is where she would meet her future boss, Brandi Reed, and lead her to becoming the Assistant director of Education at Family Support Services.


In her free time she enjoys being at home with her husband and 4 pets while watching TV, movies or playing video games. She is a self-proclaimed crazy cat lady and has a passion in activism for women and animal rights.



Autumn Barazza

Project HOPES Coordinator



Priscilla Nguyen

HOPES Parent Educator



Alicia Carrillo

HOPES Parent Educator/Data Entry Manager





Alle Perez

HOPES Parent Educator







Nydia Sotello

HOPES Case Manager


In December of 2015, Nydia received a Bachelor's degree in Social work from West Texas A&M. Nydia’s goal had always been to earn a Master's degree in Social Work.


Upon graduating with a Master's degree this year, she is focused on receiving her license to expand her horizons. She chose Social Work because she knew she wanted to make a difference in someone's life and she has always been passionate about working with others as well as helping others.


At Family Support Services, Nydia works with families that encounter barriers that challenge the way they are able to meet their basic needs. She works hand in hand with Parent Educators and other community agencies in providing resource information or connecting families with these resources. Nydia values her job because it reminds her of the reason she pursued this career in the first place. She loves helping people and seeing all the great things FSS can provide for our families. She feels her position is very rewarding because she is able get to be part breaking barriers and changing lives.







Monica Balderas

Prevention Coordinator


Raised in Dimmitt, Monica knows the importance of community involvement and serving others. She studied mass communications at West Texas A&M. Prior to entering the nonprofit community she worked in accounting at The American Quarter Horse Association. Her desire to serve others and passion for justice is the foundation for her work at Family Support Services.


She has been married for 8 years and has two beautiful boys who further influence her work. They love going on family vacations and getting hooked on Netflix series together! In her spare time, Monica is an active member of her church, Amarillo for Christ. She leads worship alongside her husband during the Sunday services and leads worship for the prison ministry as well. She desires to show the love of God through acceptance, encouragement and helping other find hope.  (1 Thessalonians 5:11)


Monica loves her family, her work, music, Mexican food, beaches, her mini-van and appreciates a good red lipstick. Ultimately, Monica desires to be fruitful and productive for the benefit of her family, coworkers, clients and community. Her goal is to bring out the best in anyone she meets…even if it’s just a simple smile.








Ashley Jourdan

Prevention Specialist








Matt Le

Prevention Specialist







Monica Mendoza

Prevention Specialist





Brea Berry

H.O.P.E.S parent Educator

Brea graduated from West Texas A&M University in the Spring of 2013 after completing an internship with the investigations unit of Child Protective Services. Brea worked as a Child Forensic Interviewer for 5 years interviewing victims of child sexual and physical abuse, as well as providing training in child abuse prevention to child care providers, medical professionals and law enforcement. Brea was also tasked with running social media campaigns on multiple social media platforms in hopes of furthering community awareness in the fight against child abuse.

Brea joined Family Support Services and the H.O.P.E.S team in June of 2017. In her free time Brea enjoys spending time with her husband of 10 years Greg Berry and their 3 children Jack, Max and Paige.


24-Hour Crisis Hotline: 806-374-5433 Toll Free: 1-844-363-3452 Spanish: 1-800-799-7233 TTY: 1-800-787-3224