Behavioral Health and Wellness Team
We are a team of passionate dreamers, doers, and changemakers. We pride ourselves on having professional team members who work together to bring healing, provide safety, and deliver hope to the people we serve.
Director of Behavioral Health and Wellness
Amy joined FSS in July of 2017 as the Director of Behavioral Health and Wellness. Amy is a Licensed Master Social Worker, and has bachelors and masters degrees in Social Work from West Texas A&M University. Amy was previously on the faculty of West Texas A&M University, where she worked as the baccalaureate program director of social work. She also served as faculty advisor and field coordinator for the MSW program while at WT.
Amy currently serves on the boards of Texas Panhandle Centers Behavioral and Developmental Health and the Randall County Prisoner Reentry and Education Program. She also serves on the West Texas Area Health Education Center Advisory Committee, the Texas Panhandle Suicide Prevention Coalition Committee and the committee for the Annual Child Abuse Prevention Conference. Amy previously served on the board of FSS.
Amy has worked as a Lead Mental Health Professional for Amarillo ISD, as a social worker for the J.O. Wyatt Clinic of Northwest Texas Healthcare System, and for the Texas Department of Aging and Disability Services as a Social Service Surveyor.
Ms. Hord is married to husband, Chris, and has three boys – Dylan, Jacob, and Josh. In her spare time, Amy enjoys boxing workouts, reading, cooking, and staying busy with her boys’ activities.
“A life is not important except in the impact it has on other lives” – Jackie Robinson
Clinical Intake Coordinator | Supervised Visitation
Barbara is a lifelong Amarillo resident who attended Amarillo College and West Texas State University. Barbara holds a Commercial Airman’s Certificate with an Instrument Rating. Former stay-at-home mother. Mother of two (2); grandmother of four (4).
Barbara has served on multiple boards in the community including; Lone Star Ballet, Lee Bivins Elementary School PTA, Amarillo Education Foundation, Volunteers in Public Schools, Desk and Derrickof Amarillo, The Amarillo Chapter of the 99’s, and Citizens for Kids. She was named a “Good Neighbor” by the Amarillo Globe-News twice and was also named “Volunteer of the Year” by Amarillo Independent School District. Barbara co-chaired a successful school bond for the AISD in 1996 for $42.2 million which air-conditioned our public schools. Ms. Hughes flew in the final Powder Puff Derby from Sacramento, California to Wilmington, Delaware.
Licensed Professional Counselor
Dolores Scott received her Bachelor of Science Degree and her Master’s Degree in Counseling from West Texas A&M University in Canyon, Texas. Dolores worked for Amarillo Independent School District for 22 years. She was a teacher for 10 years and then worked in elementary, middle school and high school as a school counselor. She was also on the trauma team for 6 years with the AISD school district.
In 2006 Dolores became a licensed professional counselor and worked at Samaritan Counseling Center. She is also worked at Amarillo Psychiatric and Associates before coming to Family Support Services.
Dolores works with children, young adults, couples and groups. Dolores works with clients with a wide variety of issues such as anxiety, depression, bipolar, eating disorders, marital counseling, and other mental and behavioral problems.
When not working at Family Support Services Dolores enjoys knitting and playing golf with her husband Sam.
Licensed Professional Counselor-Supervisor
Molly Rafferty received a Master of Education in Counseling from West Texas A&M University, and is also certified in Equine Assisted Growth and Learning (EAGALA). Molly enjoys facilitating groups and using her equine therapy training to help victims of trauma.
Molly also supervises clinical interns who are working toward their Master’s Degree, as well as LPC-lnterns who are working toward full licensure. In her leisure time, Molly enjoys walking with her dog, playing with her grandchildren, and spending time with her horses.
Lupe A. Schneider
Licensed Professional Counselor - Supervisor
Lupe received both her Bachelor of Arts in Spanish and her Master’s Degree in Professional Counseling from West Texas A&M University in Canyon, Texas. She received her state license in 2001 and is also a State Approved LPC supervisor.
Lupe has worked primarily with children and adolescents and their families via positions at Texas Panhandle Centers-Children and Adolescent Services, Cal Farley’s, and Amarillo Independent School District. She was previously employed at Family Support Services as the Manager of the Crisis Shelter and completed her practicum while here during her Master’s studies working with groups, couples, and individuals. Prior to completing her Master’s, she worked as a Community Corrections Officer and in the prison system as an Educational Tester.
Lupe has worked with clients with a wide variety of issues such as anxiety, depression, bipolar, grief, trauma, adjustment, divorce, and other mental and behavioral problems. She was an approved Cognitive Behavior Therapist via the Beck Institute while employed at Texas Panhandle Centers. She has been trained in Trauma-Focused Cognitive Behavior Therapy and is completing certification hours. She is working on completing consultation hours in Eye Movement Desensitization and Reprocessing as part of the certification process.
Lupe is also a Batterer’s Intervention Program Facilitator and has been trained and approved as a Youth Mental Health First Aid Instructor.
Licensed Clinical Social Worker
Having graduated from the University of Texas in Austin and Tulane University with a master’s degree in clinical social work, Jim Walton has spent the last forty years in Amarillo counseling with individuals, couples and families, child therapy, psychotherapy, family life education, teaching, treating psychological disorders and facilitating recovery from trauma, including that resulting from sexual abuse.
Mixed with his life experience, his professional involvement has permeated into a vital focus to work with individuals and couples toward the development of healing relationships and attention to core, fundamental issues including the development of autonomy and empowerment, reversing isolation and experienced alienation, identifying and actualizing one’s personal meaning in life, and contending with our own mortality and death.
Licensed Professional Counselor
Reva received her Bachelor of Science Degree in Organizational Management from Lubbock Christian University in 2005, she received her Master of Arts Degree in Human Services: Marriage and Family from Liberty University in 2011, and she received her Master of Arts Degree in Professional Counseling from Amridge University in 2013. Reva is also certified by The Gottman Institute as a Seven Principles Program Educator; a program that can guide couples toward a harmonious and long-lasting relationship.
Reva works with individuals (children and adults), couples, and groups. Reva provides counseling services to survivors of domestic violence at the FSS Domestic Violence Shelter and is a facilitator of the Batterer’s Intervention and Prevention Program, as well as providing other counseling services.
Rebecca received her Bachelor’s Degree in Psychology from West Texas A & M University. She also has a Master’s Degree in Psychology from The Chicago School of Professional Psychology. Currently, Rebecca is working to complete her Master’s in Licensed Professional Counseling (LPC).
Licensed Professional Counselor, Licensed Marriage and Family Therapist, Licensed Chemical Dependency Counselor
Louva attended Southern Methodist University where she received a bachelor degree in English, Spanish and Secondary Education. Her first career was that of a stay-at-home-mom for her family of eight children. As that career was winding down she returned to school at West Texas A & M University to complete a master’s degree in English and Spanish.
In 1971 as a voluntary G.E.D. and ESL instructor for the Cactus community, she also volunteered to help write the grant that resulted in a Title XX Day Care Center for Cactus. As pro-temp director for that day care, she became involved with the families, their culture and the many social needs of that Hispanic community. It was this experience that spawned her interest in becoming a counselor.
During the 1980’s Louva returned to WTAMU to pursue a graduate degree in Psychology and Mental Health Counseling. During this time she worked at the Palo Duro Hospital Drug and Alcohol Rehabilitation Center, and later the Dual Diagnosis Treatment Center. There she did her first counseling as a Certified and Alcohol Abuse Counselor, and after receiving her LPC, LMFT and LCDC licenses did her first work with psychiatric patients.
Louva joined the staff of Family Support Services in 1996, where her varied background met an even more variable clientele. Louva provides individual, family and group counseling.The ages of clients served can extend across the life span. Here Louva takes delight in being able to work with clients in all of the areas of her training and experience and to be able to do this bilingually in the Spanish language.
Licensed Professional Counselor Supervisor
Tricia Bradford is a Licensed Professional Counselor-Supervisor from Amarillo, Texas. She received her Master of Education in Professional Counseling in 1994 from West Texas A&M University. Prior to this she received her Bachelor of Music in Music Therapy in 1986 from West Texas State University.
Tricia brings years of experience in the field of mental health. She started her career in South Texas at San Marcos Treatment Center/Laurel Ridge Psychiatric Hospital and then moved back to this area to work at NWTHS Psychiatric Pavilion as a Board-Certified music therapist. When she received her Licensure as a Professional Counselor she continued her work at the Pavilion with all ages in both inpatient and partial hospital services. Tricia has also worked in group practice, private practice and in local Residential Treatment facilities. Throughout this time Tricia has used traditional and trauma-informed therapeutic approaches, and has also used expressive therapy modalities to help her clients gain insight and find healing and hope.
Tricia works with Adults, Adolescents and Children individually, in groups and in family therapy. She addresses a wide variety of issues including mood disorders, anxiety, adjustment related to life changes, trauma, grief, emotional distress and behavioral problems.
When not working Tricia enjoys music, art and spending time with family.
Trauma Informed Yoga Teacher
Cynthia joined FSS in July of 2017 as their Trauma Informed yoga teacher. Cynthia is a Licensed Clinical Social Worker, and has bachelor’s and master’s degrees in Social Work from West Texas A&M University. Cynthia is also a registered yoga teacher and holds a 200-hour yoga certification along with certifications in Trauma-Informed Yoga, Kids Yoga, Yoga for Seniors and restorative yoga. Cynthia has worked in various mental health settings and has taught yoga and group fitness classes since 2008.
She was previously a therapist at an inpatient psychiatric hospital. She also had the opportunity to work at a community mental health outpatient clinic in Colorado where she worked as a clinician. Cynthia has also worked as the director of social services at a continuum of care retirement community, as a counselor for the migrant education program for Amarillo ISD and as a discharge planner at a 495-bed academic teaching hospital.
On her free time, Cynthia enjoys spending time with her family and friends, reading a variety of books, and practicing yoga.
Cynthia states that she feels grateful to be part of FSS and to have the opportunity to use yoga in a therapeutic way. She hopes to see you in one of her classes!
Jennifer Potter, LMSW
LOSS Team Project Coordinator
Jennifer joined Family Support Services in 2020 as the Amarillo’s first Suicide Response Team’s LOSS Team Project Coordinator. Jennifer Potter graduated from West Texas A&M University with her Bachelor of Science in Psychology. She served a volunteer internship at The Bridge Children’s Advocacy Center which led her to the Amarillo Children’s Home in 2012. She served as a direct care staff member and later as the Direct Care Administrator/Case Manager for foster care youth for over eight years. She pursued her Masters of Social Work at West Texas A&M and served as an intern for The Hope and Healing Place facilitating the Generations Family Bereavement Group and the Heartprints Pregnancy and Infant Loss support group.
Jennifer served her final internship through the Amarillo Police Department Crisis Intervention Team which led to her involvement in the Panhandle Behavioral Health Alliance, Texas Panhandle Suicide Prevention Coalition, and assistance in the development of the first Amarillo Area Suicide Review Team. She earned her License Master of Social Work shortly after graduating.
Jennifer is a social worker through and through. She is devoted to helping others as well as role modeling to her four daughters the value of “work through servant leadership.” She enjoys being a “firefighter wife” and being outside as much as possible.
Jennifer’s motto in life is “Do not fear work that has no end.”