Advocacy Services Team

We are a team of passionate dreamers, doers, and changemakers. We pride ourselves on having professional team members who work together to bring healing, provide safety, and deliver hope to the people we serve.

Alondra Lopez

Alondra Lopez

Bilingual Advocate

Alondra (Ally) was born and raised in Brownsville, Tx. Ally graduated from West Texas A&M University where she obtained her Bachelor of Arts in Psychology and is currently working towards her M.A in Mental Health Counseling.  

In her free time Ally enjoys spending time with her friends and fiancé, watching her favorite tv shows, working out, and as of now planning her dream wedding. Although Ally is a recent hire at Family Support Services she is excited to take on this opportunity and grow with the organization.

Lisa McClelland

Lisa McClelland

Advocate Services Coordinator

Lisa McClelland is the Advocate Services Coordinator for Family Support Services. Lisa comes to FSS from Dumas, Texas where she was born and raised. Lisa worked a couple years as a licensed cosmetologist where her passion began for empowering others. Shortly after, Lisa took an opportunity to work at an agency that served survivors of domestic violence and sexual assault. In the several years that she was part of that agency, Lisa was able to work in multiple departments. She worked as Shelter Manager, Case Manager for the central office and Program Director. She is excited to use her previous knowledge and experience to further her passion for empowering individuals on their journey to healing. 

In her spare time, you can find Lisa spend time with her family or at the lake fishing.

Michelle Shields

Michelle Shields

Director of Advocacy Services

Michelle is the director of a new division of Family Support Services- Emergency Housing Services. This division was created after consideration of the current challenges we face as community and agency, the direction we want to grow in, and to take advantage of the talented staff we have in place. This new department will allow for increased focus and development of Safe House services and 24 hour crisis hotline services.

Michelle loves the outdoors. She is avid fisher “woman”, loves to camp and garden. She is also quite the seamstress. She has won blue ribbons for her work! Most importantly, she loves spending time with her grown children.

Adam Aguayo

Adam Aguayo

Volunteer Advocate Coordinator

Adam is the Volunteer Advocate Coordinator. He comes from Dumas, Texas where he was born and raised. Adam attended West Texas A&M University where he obtained his Bachelor of Science in Criminal Justice.

Before joining the Family Support Services team, Adam worked for an agency that assisted victims of domestic violence and sexual assault. In his time with FSS, he has worked as an Advocate and Case Manager at our Safe House and Housing Program. He is excited to use his previous knowledge and experience to further his passion for empowering and advocating for all survivors of abuse.

In Adam’s spare time, he loves playing tennis, going to the movies, traveling, and being with his friends and family. He loves to explore new places and meet new people. Adam has been with Family Support Services for a short time, but is excited for the opportunity to be a part of our agency and looks forward to continuing to learn and be a change in the world.

“To save a life is to save all of humanity.”

Cynthia Valencia

Cynthia Valencia

Bilingual Advocate

Cynthia Valencia is the new Bilingual Advocate at FSS. She was born in El Paso, TX but grew up in Dalhart, TX. In May 2019, Cynthia received her Bachelor’s in Social Work from WTAMU. After graduation, she continued her education at the University of Texas at Arlington and obtained her Master’s in Social Work (Mental Health & Substance Abuse Specialty) in December 2020. In her spare time, Cynthia enjoys traveling and her ideal spot is anywhere near the ocean! She also likes to bake and catch up on old telenovelas. Cynthia’s current goal is to become a licensed social worker and later down the road become clinically licensed. She is excited about this new adventure!

Susan Nottingham

Susan Nottingham

Legal Advocate

Susan is our Safe House, housing, and community-based services advocate. She is SOAR certified that allows her to assist homeless individuals apply for Social Security benefits. She graduated from Slippery Rock University with a Bachelor of Science in Secondary Education with a focus in mathematics. She is a transplant from the east coast. After seeing the sky, sunrise, and sunset of the West, Susan decided to put down roots in New Mexico. Prior to moving to Amarillo, Susan taught mathematics in the public school systems in Pennsylvania and New Mexico. Arriving in Amarillo about 10 years ago, Susan continued working in education but not in public schools, this time she worked in vocational education helping others to achieve a lifelong career.

In her spare time, you can find Susan sitting in a bleacher either at a wrestling match, football game, or baseball game cheering on her two Grandsons

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